Be there for your users at every touchpoint

Be there for your users at every touchpoint

Deliver instant support and resolve up to 80% of user questions in seconds with our AI-powered bot, designed to blend seamlessly with your website. Provide a superior customer experience while reducing the load on your support team.

See it in action!

Powering web support for top communities

Your website is where users have the most questions

Your website is where users have the most questions

With our website chatbot, you can provide instant support, addressing customer queries in real time. This ensures that users receive clarity and can understand quickly what your project is about. By offering this immediate assistance, you eliminate confusion and provide a satisfying experience, free of frustration.

Web2 people aren’t used to Discord and Telegram

Web2 people aren’t used to Discord and Telegram

While platforms like Discord and Telegram are popular, not everyone uses them. Why limit yourself to these channels? A user-centric approach involves making it easy for your audience to get support without additional steps. Think about how many users would drop out because they need to join a server before getting an answer to a simple question. To gain mass adoption, consider offering support directly on your website.

Never lose a user again!

Never lose a user again!

Never lose a user again!

Is your team not available? No problem. Get back to your users anytime through the tickets created on the dashboard. Even if they've already left the website, your responses are delivered to them via email. They can jump back to the website through the email link to ask any follow-up questions, ensuring continuous support. This approach covers all grounds, providing every option available for users to get the support they need, keeping them engaged and satisfied.

Is your team not available? No problem. Get back to your users anytime through the tickets created on the dashboard. Even if they've already left the website, your responses are delivered to them via email. They can jump back to the website through the email link to ask any follow-up questions, ensuring continuous support. This approach covers all grounds, providing every option available for users to get the support they need, keeping them engaged and satisfied.

Bringing human agents and AI together

Bringing human agents and AI together

Bringing human agents and AI together

Our solution enables you to integrate human live chat with AI support—a perfect way to keep that human touch in your customer service. By allowing users to swiftly switch from AI support to a human agent, you ensure a fulfilling experience. Plus, this way your support team doesn't have to address queries that can be answered automatically.

Human agents can interact with users on the website through an easy-to-use dashboard, with auto-assigning chats to team members who claim them for efficient management.

Our solution enables you to integrate human live chat with AI support—a perfect way to keep that human touch in your customer service. By allowing users to swiftly switch from AI support to a human agent, you ensure a fulfilling experience. Plus, this way your support team doesn't have to address queries that can be answered automatically.

Human agents can interact with users on the website through an easy-to-use dashboard, with auto-assigning chats to team members who claim them for efficient management.

Wrap it in your branding

Wrap it in your branding

Wrap it in your branding

Take advantage of our extensive customization options to ensure your chatbot blends in perfectly with your website. Add your logo and create custom welcome or default messages that reflect your brand’s voice. Choose between dark and light themes to match your site’s design seamlessly. With these options, your chatbot will look like a native part of your website, providing a cohesive and branded user experience.

Effortless Set-Up and Deployment

Effortless Set-Up and Deployment

Get the bot up and running with minimal effort. Our developer manual provides clear guidelines for a simple integration process, allowing developers to swiftly add the bot to your website and customize it according to your specific needs for a tailored user experience.

Advanced AI for Precise Answers

Advanced AI for Precise Answers

Built with custom AI models and cutting-edge language technologies, the AwesomeQA chatbot boasts an impressive 98% accuracy rate in its responses. You can trust it to handle inquiries confidently without ever generating false answers.

Multilingual Support for Global Users

Multilingual Support for Global Users

Break down language barriers with its multilingual capabilities. Train it on your knowledge sources in English, and it will converse with users worldwide in their native languages for an inclusive support experience.

Swift Solutions, Not Just Replies

Swift Solutions, Not Just Replies

The chatbot not only replies quickly—it’s designed to prioritize user engagement and solve their problems efficiently. From customized triggers to page-specific availability, every feature is crafted to improve your users’ journey.

In the words of our current users

In the words of our current users

"The Dune community is super happy and impressed with the way the bot is able to quickly answer questions"

"Great experience - easy to use, excellent customer service, and well-received by our community"

"We are very pleased with our experience using AwesomeQA and recommend it to all our acquaintances as well"

More than just a bot..

Easy to grasp analytics to stay on top of activity

Easy to grasp analytics to stay on top of activity

Our intuitive analytics dashboard provides you with a clear overview of all activity. Track the total questions asked and answered to measure engagement. The upvote ratio helps you understand user satisfaction at a glance. See activity trends to monitor what's happening and assess the impact of any active campaigns.

Access any past chat, any time

Access any past chat, any time

For your peace of mind, you can see any interaction between a user and the AI bot or a human agent through the chat history feature. Use this information to gather insights and improve the knowledge base, quickly finding areas of improvement. Stay informed and continually enhance the user experience based on real interactions.

Top-tier security standards for your data

We adhere to SOC 2 and GDPR regulations, ensuring that your data is secured with the highest level of protection. Our reliable solution offers you peace of mind, allowing you to build trust with your users. By prioritizing security, we provide a dependable platform that safeguards your data and enhances user confidence in your services.

AI Support based on your data only

Provide AI answers using three key sources that form your knowledge base to train the AI bot;

  • Copy/paste any webpage URL, such as documentation, into the dashboard, and the bot will automatically scrape and learn from it

  • Use your Discord and Telegram chat history (enabled with a click)

  • Create detailed FAQs directly within the dashboard

This approach ensures accuracy with no hallucinations and no internet browsing—only the data you provide. By centralizing your data, you guarantee precise and reliable information for your users.

Top-tier security standards for your data

We adhere to SOC 2 and GDPR regulations, ensuring that your data is secured with the highest level of protection. Our reliable solution offers you peace of mind, allowing you to build trust with your users. By prioritizing security, we provide a dependable platform that safeguards your data and enhances user confidence in your services.

AI Support based on your data only

Provide AI answers using three key sources that form your knowledge base to train the AI bot;

  • Copy/paste any webpage URL, such as documentation, into the dashboard, and the bot will automatically scrape and learn from it

  • Use your Discord and Telegram chat history (enabled with a click)

  • Create detailed FAQs directly within the dashboard

This approach ensures accuracy with no hallucinations and no internet browsing—only the data you provide. By centralizing your data, you guarantee precise and reliable information for your users.

Powering web support for top communities

Ready to boost your customer support?

Ready to boost your customer support?